Privacy Policy

1. Who We Are

L Sellar Electrics is a NAPIT-registered electrical business based at 98 Chase Meadows, Blyth, Northumberland, NE24 4LB. We are the data controller for personal information collected through this website.

If you have any questions, contact us at lsellarelectrics@gmail.com or call 07543 840837.

2. What Information We Collect

When you use the contact or quote request form on our website, we collect:

• Your full name
• Your phone number
• Your email address
• The service you are enquiring about
• Details of the work you require (free text message)

We do not collect payment card details through this website, and we do not use behavioural advertising tools.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Arrange and carry out electrical work at your property
• Contact you regarding work already booked or completed

We do not use your information for marketing without your explicit consent, and we do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the basis of:

• Legitimate interests - responding to a direct enquiry you have submitted to us
• Performance of a contract - where you instruct us to carry out work

5. How Long We Keep Your Data

We retain enquiry and job records for up to 6 years in line with HMRC requirements for tax purposes. Contact details are not retained beyond this period unless required by law.

6. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where no legal obligation to retain it exists
• Object to processing in certain circumstances

To exercise any of these rights, please contact us at: lsellarelectrics@gmail.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data Security

Your information is stored securely and accessed only by authorised personnel at L Sellar Electrics. We do not store personal data in public-facing systems beyond what is necessary to respond to enquiries using standard business tools such as email.

8. Third-Party Services

Our website may use the following third-party services that can process data or set cookies on your device:

• Google Maps - We embed a Google Maps widget to display our location and service area. Google may set cookies on your device.
• Analytics - We may use privacy-focused analytics tools (such as Google Analytics or Vercel Analytics) to understand how visitors use our website. These tools collect aggregated usage data and do not sell your personal information.
• Please refer to Google's privacy policy for details: policies.google.com/privacy

9. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website.